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888.818.3131 |
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"Architects of Service" Once upon a time, service was a necessary evil. Today, it is an essential component of effective market strategy as the line between product and service blurs. We are the architects of a
significant number of winning service strategies in technology-based
industries including telecom, healthcare, laboratory, business
products, automotive, factory automation, industrial, computers,
and HVAC. You may know us through our market research group ServicePartners® or through our real-time web survey tool Ssurvey. We also conduct the annual AFSM International Industry Survey of Service Quality. We have been developing and implementing winning service strategies for our clients since 1989. We can provide the market research, competitive analysis, organizational planning, and systems strategy necessary to win the battle for share.
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"In the battle
for share - strike decisively with an effective service strategy!" |
